Data Leadership Lessons Podcast

by Algmin Data Leadership

Data is everywhere in our businesses, and it takes LEADERSHIP to make the most of it!

Technology is just a small part of the story. Data Leadership Lessons brings you the people, stories, and lessons to help you become a Data Leader.

Join us today and become more successful with data.

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Latest Episode

Call Center Success Secrets with Richard Blank – Episode 92

Watch this episode on YouTube: https://youtu.be/1bExvt0tuZ4

This Week’s Guest is Call Center Entrepreneur, Richard Blank

Richard’s journey in the call center space is filled with twists and turns. When he was 27 years old, he relocated to Costa Rica to train employees for one of the larger call centers in San Jose. With a mix of motivational public speaking style backed by tactful and appropriate rhetoric, Richard shared his knowledge and trained over 10 000 bilingual telemarketers. Richard Blank has the largest collection of restored American Pinball machines and antique Rockola Jukeboxes in Central America making gamification a strong part of CCC culture.Richard Blank is the Chief Executive Officer for Costa Rica’s Call Center since 2008.

Mr. Richard Blank holds a bachelors degree in Communication and Spanish from the University of Arizona and a certificate of language proficiency from the University of Sevilla, Spain. A Keynote speaker for Philadelphia’s Abington High School 68th National Honors Society induction ceremony. Giving back to Abington Senior High School is very important to Mr. Blank. As such, he endows a scholarship each year for students that plan on majoring in a world language at the university level.

https://www.linkedin.com/in/costaricascallcenter/

https://costaricascallcenter.blogspot.com/

https://www.facebook.com/groups/businessprocessoutsourcingcallcenter

http://www.costaricascallcenter.com

More from Anthony Algmin:

Data Leadership Training – https://DataLeadershipTraining.com

Newsletter – http://eepurl.com/gv49Yr

LinkedIn – https://www.linkedin.com/in/anthonyjalgmin

Data Leadership Lessons – https://DataLeadershipLessons.com

Electric Drives – https://ElectricDrives.us

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If you'd like to share how you are using data to make an impact, fill out the form below or email us at podcast@algmin.com. We are always looking for guests who are experts in data management topics, business leaders putting data to use, or folks just getting started that would like to discuss their unique challenges. We believe everyone has a story worth hearing.

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