Learning What Makes Your Business Unique
To begin, our team reviews any documentation you are able to provide, and conducts interviews with your key stakeholders, either remotely or on site. We record observations throughout, and then we evaluate and catalog our findings using the Data Leadership Framework™.
There are many common patterns to data challenges, and we can quickly identify which of these patterns fit your business. This is the easy part, and where others often begin and end. You have specific challenges and needs that do not fit this cookie-cutter approach. As we gather observations, we look out for areas that need a more nuanced understanding.
Determine Where Your Balance is Off
Once the individual observations are cataloged, we review all of them to determine how much they are impacting your business, again using the Data Leadership Framework™ categories to organize them.
The Impact Scoring scale:
0 - None
1 - Initial
2 - Sporadic
3 - Reliable
4 - Influential
5 - Impactful
These scores help you quickly understand where your organization has underinvested in specific data capabilities.
Everything You Can Do to Improve
By evaluating the observations and scoring, we develop a list of all good options. There will be more than you can take on, especially right now. But the key to prioritization is to have a view of everything.
This list remains a useful reference even as your current challenges and business circumstances evolve.
Understand Your Ability to Execute
To make recommendations actionable, we need to make sure you have what you need to perform them.
Where there are gaps, we evaluate them across 3 dimensions:
1 - Training existing personnel
2 - Hiring new people
3 - Using external contractors
We generally recommend using internal resources whenever possible -- but that is your call, not ours. See our Approach page for more information on our philosophies and values.
The Data Value Guidebook™
Finding Your Path of What to Do Next
You know you have data problems.
You need to do something, but it is overwhelming to think about everything you need to do.
So nothing gets done.
Now you still aren't sure what to do, but are confident no copy-and-paste approach will solve it.
If this sounds familiar, then the Data Value Guidebook™ is your answer. Because we take a bespoke approach to creating it, you will get a customized, detailed, clear path forward to conquering bad data.
And because you and your team will be involved throughout its creation, you will be prepared to put it into action.
Keeping Your Data Value Guidebook™ Up-to-Date
Once your Data Value Guidebook™ is complete, your world keeps changing. Tune-Ups are half-day workshops that help you recalibrate to anything new.
The timing of these are flexible to fit your preferences and schedule, but 1-2 months after initial delivery are best for the first one.
Each Data Value Guidebook™ has one or more Tune-Ups included as part of the initial project, and additional Tune-Up packages are available.